International Learner Support, Advice, and Services
This policy outlines how Paparoa Street School meets the requirements of Code Outcome 19.
At Paparoa Street School, we inform international learners about services available to support their educational outcomes and provide them with relevant advice about services, as needed.
Advice and support services
International learners are aware of the school support available.
As required by the Code, we have practices in place for providing our international learners and their parents (as appropriate) with accurate, age-appropriate, and up-to-date information about:
- their legal rights and obligations, including (as appropriate) the possible risks of receiving or accepting advice or services
- living in New Zealand, including how to:
- effectively interact with people from different cultural backgrounds
- access available cultural support and community support
- adjust to a different cultural environment
- available health and safety services (as covered in International Orientation) and counselling services.
As part of this requirement, we also provide information (as applicable) about:
- education pathways, including pathways for further study or career development
- residency pathways.
Information and advice is tailored to meet the needs of international learners during enrolment, orientation, and at other times as needed. Where appropriate, 
interpreters may be used.
Volunteer interpreters may be used in many situations, such as parent meetings.
For complex situations, a professional interpreter may be used (e.g. involving a contentious or legal issue). Responsibility for the cost of the service will be established and agreed before they are provided.
A representative of the school is always available while interpreting takes place. We try not to use a family member or friend as an interpreter when issues of the student's privacy or confidentiality need to be considered.
Related topics
: Term 4 2022, Term 4 2021, Term 2 2020, Term 4 2019, Term 2 2019
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