International Enrolment
This policy outlines how Paparoa Street School meets the requirements of Code Outcome 15, clauses 60, 62–64, and Subpart 6 s 519, 524, and 532-533 of the Education and Training Act 2020.
At Paparoa Street School, we provide international learners and their families with information to help them make a well-informed decision about whether to enrol at our school. If they choose to enrol at our school, we provide a fair and reasonable enrolment contract that includes at least the minimum information required by the Code of Practice. We follow all enrolment requirements of the Education and Training Act 2020.
Pre-enrolment information
As required by the Code of Practice, we provide specific information to international learners and their families before they enter into an enrolment contract with our school. The international learner coordinator is responsible for ensuring that pre-enrolment information is up-to-date and provided to international learners and their parents before they enter an enrolment contract.
We ensure the following information, as a minimum, is provided:
- the most recent results of our quality assurance evaluations (Education Review Office report)
- any required disclosures about compliance notices and conditions
- the type of education we provide and its outcome (e.g. a qualification, if applicable)
- refund conditions
- staffing, facilities, and equipment
- available services and support
- insurance and visa requirements
- the Code of Practice and
Dispute Resolution Scheme rules The Dispute Resolution Scheme helps international learners and/or their parents, caregivers, or guardians to resolve disputes if they feel a complaint has not been effectively addressed by the school.
The rules of the scheme are outlined in the Education (Domestic Tertiary Student and International Student Contract Dispute Resolution Scheme) Rules 2023.
Study Complaints is the service that resolves disputes under this scheme. Study Complaints is funded by the Ministry of Education and is administered by the Crown-owned dispute resolution service, Fair Way Resolution Limited.
See Study complaints | Ngā amuamu tauira 
- full costs relating to the offer of place
- the learner's rights and obligations in relation to their schooling.
Enrolment contract
As required by the Code of Practice, the school enters into a written contract of enrolment with the parents/legal guardians of an enrolling international learner. We use the enroller platform for the enrolment of international ākonga.
As required by the Code, the enrolment contract we offer is fair and reasonable and includes:
The Code Guidelines state that "A fair and reasonable contract of enrolment considers what is fair and reasonable to both parties. It has all necessary details upfront so there are no surprises. It allows for a considered common-sense and case-by-case approach to be taken to its interpretation and application" (p.24, 63.2).
The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 Part 7 Outcome 15 60.b
- clear information about the beginning and end dates of enrolment (which is also when the school has pastoral care responsibilities for the student)
- conditions for terminating the contract of enrolment
- learner conduct that may be in breach of the contract (including when the learner is not under the supervision of the school)
- the consequences of breaching the contract (i.e. disciplinary actions) and the processes the school follows to take disciplinary actions
- the processes the school follows when seeking to terminate the contract of enrolment.
Our disciplinary actions and termination processes are always in accordance with the principles of natural justice. Also see Behaviour Expectations and Disciplinary Actions for International Learners and Managing Withdrawal and Closure.
Working according to natural justice ensures the prompt, considered, and fair resolution of matters (Code Outcome 15, clause 64). It means:
- making unbiased decisions based on all of the facts, in context, and making allowance for individual circumstances
- keeping adequate records about decisions (i.e. records that are clear, complete, and outline actions, reasons, and conclusions)
- providing adequate notice and an opportunity to be heard and respond.
Based on the recommendation of the Code Guidelines (p. 24), our definition of natural justice comes from "Part I: Legal options and duties" of the guidelines for principals and boards of trustees on stand-downs, suspensions, exclusions and expulsions.
See Stand-downs, suspensions, exclusions and expulsions guidelines – Part 1 (Ministry of Education)
Our enrolment contract may also include other conditions and information as we consider appropriate.
The international learner coordinator is responsible for ensuring that an up-to-date enrolment contract that covers Code requirements is provided to international learners, received by the school, and filed appropriately.
We collect all necessary information and documentation from learners and their parents/caregivers to ensure that we can appropriately support the learner and meet Code requirements. We emphasise to prospective international learners and their parents the importance of full disclosure to ensure the learner receives appropriate care. This includes health information as non-disclosure can affect insurance. Where appropriate, we obtain the written agreement of the parent or legal guardian in relation to decisions affecting the learner. Also see International Learner Insurance and International Learner Personal Information.
See further enrolment information .
Enrolment requirements
We follow the requirements of the Education and Training Act 2020 by:
- enrolling any person that is not a domestic student as an international learner if we provide them with educational instruction for more than 2 weeks or accept tuition fees from them
- ensuring that the enrolment of any international learner at the school (including in any specific subject, course, or programme) is not preventing the enrolment of any domestic student who is entitled to be enrolled, unless the board has established a place specifically for fee-paying international learners
- ensuring that no international learner is enrolled in a class, course, or programme intended exclusively or mainly for international learners unless that class, course, or programme has been approved by NZQA as having adequate staff, equipment, and premises, and a standard of instruction no lower than that expected in any similar class, course, or programme for domestic students
- following the necessary procedures if an international learner is in breach of their contract of enrolment
- providing the Secretary of Education as soon as practicable after enrolment with information about the student and their enrolment.
Related topics
Legislation
- Education and Training Act 2020
: Term 2 2025, Term 4 2022, Term 4 2021
The release history is a record of changes made to a SchoolDocs Core topic as the result of an internal or scheduled review. The date indicates when a change was made. If you have a customised topic, it may not have received the updates described. Release history links are kept for five years, then archived.
